• WHERE ARE YOUR PRODUCTS MADE?

All of our products are lovingly handcrafted in Melbourne, Australia.

Using 100% Australian-grown and sourced ingredients. ✨

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• ARE EACH OF YOUR PRODUCTS CRUELTY FREE?

Yes — all Sunday Moon products are 100% cruelty-free. 🐰
We never test on animals, and never will. That’s our promise.

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• ARE EACH OF YOUR PRODUCTS NATURAL?

Yes — all our beauty and botanical products are 100% natural. 🌿
The only exception? Our candles, which use high-quality fragrance oils for a longer-lasting scent experience.

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• DOES SUNDAY MOON USE PARABENS IN ANY OF THEIR PRODUCTS?

​Never — our products are completely free from parabens and other harmful chemicals. 🚫

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• DO I HAVE TO MAKE AN ACCOUNT TO PLACE AN ORDER?

No account? No worries — you can check out as a guest.
But if you want to earn loyalty points ($1 = 1 point), we recommend creating an account here. ✨

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• CAN I AMEND MY ORDER ONCE IT HAS BEEN PLACED?

Need to make a change? Email us at sundaymoon@outlook.com within 12 hours of ordering.
We’ll do our best to help, though changes aren’t guaranteed once your order is in process.

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• WHEN WILL I RECEIVE MY ORDER?

Delivery times depend on the postage you select at checkout:

• Express Post: Up to 5 business days

• Standard Shipping: Up to 14 business days (may extend to 30 during peak times)
  All shipping applies Australia-wide. 📮

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• WHAT IS YOUR RETURN POLICY?

We don’t offer returns or exchanges — all sales are final.
If your order arrives damaged, please email us within 24 hours with your order number and clear photos.
We’ll sort it out in line with Australian consumer law. 🤝

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• WHAT IS YOUR PRIVACY POLICY?

You can read our full Privacy Policy here. 🔒